Get in Touch With Us
Thank you for stopping by. Whether you have a question, have spotted something that looks out of date, or simply want to share a thought, we are always glad to hear from readers. This page explains how to reach us and what to expect once you do.
The Best Way to Reach Us
The quickest and most reliable way to contact us is by email. Please write to [email protected] and a member of the team will read your message personally. We do not use automated replies to answer questions, so every response comes from a real person.
What You Can Write to Us About
People get in touch for all sorts of reasons. Some of the most common include:
- Corrections: if a detail on one of our pages seems wrong or no longer accurate, let us know which page and what you noticed.
- Questions: if something we have written is unclear, ask us to explain it in plainer terms.
- Suggestions: ideas for new topics or ways to make the site easier to use are always welcome.
- Partnership or media enquiries: please include your name, organisation and a short outline of what you have in mind.
- Technical issues: if a page will not load or a link is broken, tell us the device and browser you were using.
Helping Us Help You
A few small details make a big difference. Please use a clear subject line, keep your message as specific as you can, and include a link to the page you are writing about where relevant. Screenshots are helpful but never required.
For your own safety, please do not send passwords, full card numbers or other sensitive financial details by email. We will never ask you for them.
When to Expect a Reply
We aim to respond to most messages within two to three working days. During busy periods or UK bank holidays it may take a little longer, but every email is read. If your message is about an error on the site, we will review the page and update it as soon as we have checked the facts.
How We Handle Your Information
Any details you share with us are used only to reply to your message and are never sold or passed on for marketing. You can read exactly how we store and protect personal data in our Privacy Policy. For the general rules that apply when using this website, including how our content may be shared, please see our Terms of Use.
We appreciate you taking the time to write. Your feedback genuinely shapes how this site grows, and we look forward to hearing from you.